In this role, you will be primarily responsible for the clinical case management of patients with Inflammatory Bowel Disease (IBD) receiving biologic medication therapy. This includes overseeing all phases of the treatment process-from initial referral through ongoing patient follow-up.

Key Responsibilities

• Provide advanced-level expertise and comprehensive understanding of IBD patients, therapy plans, and ancillary services to coordinate the patient’s pathway to remission.
• Coordinate interdisciplinary medical care delivery under the direction of the Medical Director.
• Serve as a liaison among patients, families, medical staff, referring physicians, and insurance companies.
• Manage complex care needs specific to IBD patients, including:
  • Transfusion requirements
  • Nutritional supplementation
  • Ostomy supplies
  • Coordination with surgical teams
• Assist patients with documentation requests related to IBD care and disability.
• Deliver individualized patient and family education.
• Assess appropriate medical interventions to ensure effective resource utilization and quality assurance.

Additional Responsibilities

• Collect data for clinical management and certification requirements.
• Develop educational materials and programs for patients, nursing staff, and physicians.
• Create clinical protocols, policies, and procedures.
• Support community education and public relations initiatives.
• Maintain and update the IBD patient registry by enrolling newly diagnosed patients.
• Collaborate with research coordinators and clinic staff to enroll IBD patients in clinical trials.