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Veterans Affairs, Veterans Health Administration
Lexington, Kentucky
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Director of Denial Improvement
PRIMARY RESPONSIBILITIESDirects managers and team responsible for identifying denial and disputed payment process breakdowns. Creates a culture in alignment with mission and values, fostering individual motivation, teamwork and high levels of performance and accountability utilizing a participative management style to ensure staff retention and engagement.Understands complexities involved in supporting denials activities spanning multiple states, regional health ministries, payer environments, and technologies to direct teams accordingly to achieve high performance and resolution on trends.Demonstrates strong management skills that emphasize team building and strong leadership with the ability to provide clear direction to the department, while
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