Works within the community providing outreach to patients with complex medical and social needs. Acts as a resource to assist patients in navigating the health care system.
Job Duties
Assists in the outreach of patients identified as medically complex.
Collaborates with the multidisciplinary team in the reinforcement of the care plan.
Engages patients by way of home visit, hospital visit and accompanying patients to Providers appointments as needed.
Facilitates adherence to treatment plan by early identification and resolution of gaps in care.
Participates in multidisciplinary team conference in order to maximize the treatment plan.
Provides reinforcement of the treatment plan under the direction of the Case Manager and Licensed Social Worker.
Appointment scheduling and clerical duties as needed.
Builds relationships within the community in order to identify resources that are available to the patients.
Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
Position Details
Work Schedule: M-F 8am to 4:30pm. One day per week the schedule will go to 6pm.
Travel: Yes, this role will provide care in a participant's home. The role is community-based and travel will be required. In addition, travel regionally for ad hoc meetings.
Required experience: 3 years of related experience
Preferred experience: home health, clerical, medical terminology or CCHW certificate is preferred.
At Geisinger, the caring that we provide to our patients and members also extends to you and your family. Our competitive compensation and benefits package helps you and your loved ones stay healthy, meet your financial goals and thrive professionally and personally.
Comprehensive benefits package, including health insurance that starts day one of employment
Three medical plan choices, including options to save with a flexible spending account (FSA) and health savings account (HSA)
Company paid Life Insurance, Short-term disability, and Long-term disability
Competitive 401(k) plan that includes automatic Geisinger contributions starting day one of employment
PTO plan that allows you to earn more time fast
MyHealth Rewards wellness program to improve your health and earn incentives
Family-friendly support to include adoption assistance, paid parental leave, paid military leave and a free care.com membership with discounted backup care for your loved ones.
We strive to create an environment where our patients, health plan members and employees can be their most authentic selves. Join one of our many Employee Resource Groups (ERGs). ERGs provide opportunities for all Geisinger employees to build internal and external networks and further develop professionally. ERGs are formed around common identities but are open to all employee
High School Diploma or Equivalent (GED)- (Required)
Experience
Minimum of 3 years-Related work experience (Required)
Certification(s) and License(s)
OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.
At Geisinger, our innovative ideas are inspired by the communities we serve – like our Fresh FoodFarmacy, a program that delivers life-saving healthy alternatives to patients with diabetes. With additional tools like our MyCode Community Health Initiative, one of the first health system genome sequencingprograms, and our new asthma app suite that we developed in partnership with AstraZeneca, it’s no wonder we’re ranked one of the Top 5 Most Innovative Healthcare Systems by Becker's Hospital Review. We continually work towards continuous improvement in a culture where everyone has a voice and firmly believe that better begins with all of us.Founded more than 100 years ago, Geisinger serves more than three million residents throughout central, south-central and northeastern Pennsylvania and southern New Jersey. Our physician-led system is comprised of 30,000 employees, including 1,600 employed physicians, and consists of 1...3 hospital campuses, the Geisinger Health Plan, Geisinger Commonwealth School of Medicine and two research centers. What you do at Geisinger shapes the future of health and improves lives – for our patients, communities, and you.