ResponsibilitiesAs our Case Manager, you will facilitate and process new patient referrals, utilizing advanced nursing skills in the assessment and planning of clinical care for the international patient and other identified group of patients. You will review patients’ medical conditions with their home country physicians to coordinate, clarify needs and expectations as well as to coordinate transfer of care back to home country physicians after receiving care at UCLA. You will also coordinate with physicians, staff, and non-UCLA providers and facilities regarding patient care and provide medical updates to embassy sponsors and other payors on a regular and as needed basis.
RN required; BSN required, MSN preferred.
Demonstrated experience in acute care hospital or the equivalent of education and experience.
Recent experience in case management, utilization management, or discharge planning.
Team leading or management experience.
Clinical experience sufficient to understand and communicate medical diagnosis and courses of treatment to professional and non-professional personnel.
Demonstrated ability to understand and conduct a complex health intervention system.
Demonstrated knowledge of and experience with EPIC/CareConnect preferred.
Demonstrated experience of PC applications including Word, Outlook, Access, Excel required.
Knowledge of and/or experience with Salesforce CRM preferred.
Ability to work effectively and collaboratively with interdisciplinary teams.
Ability to work flexible hours to complete tasks and meet deadlines.
Strong written and verbal communication skills.
UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
At UCLA Health, you can help heal humankind, one patient at a time by improving health, alleviating suffering and delivering acts of kindness. As you do, you’ll achieve great things in your life and your career. We’re a world-class health organization with four hospitals consistently recognized among the nation’s very best as well as an internationally-renowned medical school, primary and specialty care clinics and much more. Within our dynamic, innovative and growing organization, you’ll find exceptional opportunities to make the most of your abilities in a supportive, empowering and inclusive environment. If you embrace our values of Integrity, Compassion, Respect, Teamwork, Excellence and Discovery we invite you to see all you can accomplish at UCLA Health.