The Program Director reports to the Hospice Director and Administrator. The Program Director provides Clinical oversight of the Sierra Vista location. The PD may oversee the following disciplines: Clinical Coordinator, Certified Nursing Assistant, Registered Nurses, Registered Nurse Case Managers, Volunteer Coordinator, Office Coordinator, and others as assigned.
Develop, plan, and control broad activities needed to ensure the long-term success of the hospice care team in accordance with federal, state, and local laws and regulations, and Valor HospiceCare policies and procedures.
Receives case referrals. Reviews available patient information related to the case, including home visits, to determine hospice/home care needs. Assigns appropriate hospice personnel to case as needed. Conferences with the Medical Director regarding any questions about an individual’s eligibility for services.
Reviews and evaluates each case through a variety of means such as home visits, conferences, record review and the services provided by clinicians; discusses and verifies impressions, instructs and guides clinicians to promote more effective performance and delivery of quality home care services, and is available at all times during operational hours to assist clinicians as appropriate.
Assists clinicians in establishing immediate and long-term therapeutic goals, in setting priorities, and in the developing of plans of care.
Attends case conference meetings with hospice personnel to facilitate coordination of care and discussion of interdisciplinary group involvement.
Assists in the screening and interviewing process of new employees and makes recommendations for employment of individuals. Assists in the orientation of new employees.
Responsible for meeting or exceeding Valor HospiceCare’s targeted goals for ADC growth for the Clinical Programs.
Participates in professional relations, outreach, and education to enhance Valor HospiceCare’s recognition and reputation within the medical communities it serves and to optimize patient referrals across all sites.
Oversee delivery of patient services, budgets, and cost containment to plan and compliance with agency policies.
Provide leadership and counsel to interdisciplinary team.
Conduct appropriate supervisory visits which allow for clinical observation of performance of assigned team members.
Assist in clinical IDG, as applicable, to include RNs, LPNs, HHAs and members of the Social Services Team.
Gather performance data and survey results to be presented to the Governing Board or at any venue that is necessary to substantiate Valor’s commitment to Regulatory compliance.
Responsible for validation of HIS (Hospice Information Set) to CMS, exportation, and submission as well as other data collection and reports monthly. Assist the Administrator in cultivating outcomes-based program and reporting system based on HIS and Deyta results.
Is lead clinical representative in team meetings and efforts related to Valor’s medical practice operations and the overlap with Valor’s Hospice operations.
Participate in administrative on-call activities on a rotating basis during after hours, weekend and holiday times.
Conducts patient care, if applicable.
Willing to travel when necessary.
Other duties as assigned.
Associates in Nursing with applicable state licensure, BSN preferred
Masters Degree in Healthcare Management, Administration, or a related business field, preferred
Minimum 10 of progressive responsibility and experience in healthcare management and operations, including large multi-specialty group Program management.
Evidence of creativity, intensity, high integrity, reasoned and thoughtful judgment, sense of urgency, a balance between analytical and intuitive skills and a willingness to “roll-up sleeves” to apply these attributes.
Accustomed to working in a rapidly changing environment, providing inspirational leadership, while making and acting on tough decisions as appropriate.
Ability to articulate clear, meaningful goals and focus peoples’ efforts to get results
Evidence of the ability to rapidly establish credibility at all levels of the organization, particularly at the front lines with professional and technical personnel.
Ability to balance the many competing priorities
Willingness to get into the detail and capable of evaluating operations first-hand
Strong sense of urgency and drive to produce positive results
Internal Number: 001
About Valor HospiceCare
Valor HospiceCare & The Valor Institute for Palliative Medicine's success is directly related to the culture we've created and the type of people we hire.
Our Cultural Beliefs are the soul of our organization. As we grow as a company, based on these Cultural Beliefs it has become more and more important to explicitly define the Core Values from which we develop our brand, our Mission & Vision and our business strategies. These are the five Core Values that we live by:
People: We hire the absolute best and have high expectations of them. We value and respect their continued growth, opinions, values, business aspirations and their personal commitments.
Service Excellence: We provide patients and their caregivers with exemplary service, excelling in everything we do, individually and as a team.
Focus: We bring lightness and perspective to our own, our patients and the medical community as we go through life's journey.
Team: We are always stronger together than we are apart, no matter what the nature of our challenges, external and internal.
Integrity: We believe in absolute integrity, the foundation for trust, the foundation for communication, the foundation for living up to commitments, and the foundation for relationships and our quality of life