This Registered Nurse-Case Manager Surgical Case Coordinator position is located in Nurse Service at the VA Connecticut Medical Center. This position is a full time position at 40 hours per week. The Surgical Nurse Coordinator is assigned to one or more surgical specialty sections (determined by surgical case workload) and will coordinate the care of the patient throughout the pre-operative process and facilitate communication between the preanesthesia providers, the surgical team and any consultants (medical specialist, social work, etc.) required to optimize the patient for surgery. Major duties and responsibilities include; but are not limited to, the following: Coordinate and expedite pre-operative appointments; Schedules patients for requested surgical procedures; Serve as a point of contact for the patient throughout the preoperative process; Perform an initial and ongoing assessment of patients to identify needs, issues, resources and care goals; Proactively anticipate patients' needs, identifying critical factors for achieving desired surgical outcomes; Recognize complex situations that impact patient care and intervene, using sound judgment, professional knowledge, and appropriate channels to resolve issues; Initiate referrals to Social Service, Nutrition, Wound/Ostomy care, and other ancillary services as deemed necessary; Monitor the patient's progress through the pre-operative phase, keeping track of additional testing requirements and results and reporting these to the pre-anesthesia providers; Function as a systems coordinator for the pre-operative phase, collaborating and communicating with the patient and care providers to evaluate and update changes in the pre-operative management. Keep the patient's team aware of patient progress, issues, and/or problems that can delay surgery; Advocate for fiscal responsibility in the management of care through effective utilization of resources; Educate patients on pre-operative preparation and post-operative care to include but not limited to: Surgical Site Infections (SSI), Catheter Associated Urinary Tract Infections (CAUTI), Central Line Associated Blood Stream Infections (CLABSI), Enhanced Recovery After Surgery protocol (ERAS) (as applicable to the surgical procedure); Provide electronic hand off to Inpatient Case Manager and/or PACT RN as applicable; Contact patients at specified time points with reminders of upcoming preoperative testing, preparation, time of arrival, and notify patient of any changes in OR scheduling; Utilize various tools such as database and dashboard to track patient, consults, tests, and appointments, through the preoperative process. Work Schedule: Monday through Friday, 8:00 am-4:30 pm, but flexible for other tours. Compressed/Flexible Work Schedule: Not Authorized Telework/Virtual/Remote Work: Not Authorized Relocation or Travel Incentives: Not Authorized Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required
Internal Number: 600068600
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Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.